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F A X S O F T W A R E
KSE Truefax 2.0 for WinCE
NO CARRIER DETECTED
The "no carrier detected" message after dial can have several reasons. Some of them are listed here:
Fax Receipt
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Your SIM card is not fax enabled.
Please make sure your SIM card is enabled for fax. Ask your Provider if anything
else must be done to enable sending faxes. Note that even if your SIM card is enabled
for data calls, it may not be enabled for fax, this is provider dependent.
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Fax Sending
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The dialed number is not a fax number or is incorrect
Please make sure the fax number is complete and correct, try to dial it with the
phone directly. Note that Truefax does not use the dial patterns from Windows CE.
(Also note that special characters are not removed and are send to the modem, which may
not recognize these characters)
Please always include the international country code of the country you want to fax to, e.g. ++49 for Germany
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In case the call is routed to an ISDN telephone exchange,
the line may not be configured for group 3 fax. Note that incoming fax calls
from the GSM network fail on ISDN, if the line is not properly configured,
even though you are able to receive faxes from the normal or ISDN line.
Furthermore please read the following article regarding fax receipt on our website: "Fax Receipt"
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Still questions? Send us an Email to support@ksesoftware.com
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